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Retail
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Maintaining customer loyalty while acquiring new customers is no easy task. In the hyper-competitive retail industry, customer purchasing habits change as quickly and often as the latest fashions. Regalix has in-depth experience in understanding customer loyalty as well as the changing nature of the retail business.
Regalix has worked with a broad range of retail clients, including one of the largest ecommerce marketplaces. We offer the breadth and the depth required to solve your marketing challenges.
Our range of marketing services can help you:
- Attract New Customers - Our experts are constantly working to ensure that your retail business is positioned to generate and sustain interest in the marketplace. We can customize a solution based on your business size, needs and target group.
- Build Customer Loyalty - Our analytics solution can help you identify your most valuable customers - the hidden 20%, who contribute to 80% of your revenue. Once you identify your high-value customers, we enable you to connect with them by delivering relevant and timely offers.
- Reduce Marketing Costs - By leveraging technology, we help our cutomers target customers efficient. This technology-enabled strategy enables our clients to focus on key markets and not waste any valuable marketing dollars. We understand the competitive retail marketplace and the value of focusing on cost per acquisition.
- Understand Your Customers' Needs - Analyze your customers' behaviour by tracking their purchases, inquiries and requests to understand and predict tomorrow's trend. With our research and analytics solution, we can help you stay ahead of the curve by forecasting what will be the next big trend in your business.
Campaigns :
- Traffic & e-Commerce
- Customer Community Management
- Customer loyalty programs
- SKU management
- CRM & DRM
- Contests and Sweepstakes
Technology :
- Shopping Cart
- Landing pages
- Micro-sites, Website, Community Sites
- Advanced Website Analytics
- CRM & DRM
- Transaction based Email Messaging
BPO/Support :
- Assisted transactions - Telephone, email, chat
- Tracking Shopping-cart abandonment
- Followup based on past purchasing behaviour
- Build targeted database
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