Research indicates that fully engaged customers are likely to stay with you longer and deliver significantly enhanced business results, and yet engaging with customers can be challenging and time consuming for businesses. In this webinar, we take you through the important customer engagement management technologies that foster engagement and improve interaction outcomes.
Alok Ramsisaria, VP Operations
Alok has spent over 15 years consulting and creating software organizations out of India. He has helped some of India's largest online portals improve their product and marketing.
Earlier, as CTO of Coveda Technologies he developed 3D product configuration systems. In the mid nineties, Alok created one of the first outsourced product development organizations out of India at Konstruct Systems.
Alok holds a Masters in Computer Science from UNC Chapel Hill and a B.Tech. in Computer Science from IIT Delhi.
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